The optimised mobile app boasts an array of in-built features to enhance customer experience
Etihad Cargo has expanded its digital portfolio by launching the first version of its mobile application, offering customers the ability to gain real time access to information on-the-go.
Building on the success of Etihad Cargo’s iCargo platform and etihadcargo.com, the optimised mobile app boasts an array of in-built features to enhance customer experience.
In addition to real-time tracking, the app also boasts a feature for opt-in push notifications, providing customers with instant alerts to any-time-anywhere updates on shipment milestones, including ‘received; ‘departed’; ‘arrived’; ‘notification for delivery’; and ‘delivered’.
“The app provides our customers with access to information at their fingertips whether at the office or on the go, when and where they need it most,” commented Rory Fidler, Head of Technology and Innovation, Etihad Cargo.
Available to download from both Apple’s App Store and the Google Play store, the Etihad Cargo app also features flights status, routes search, links to a portfolio of specialised product services, latest news, and Etihad Cargo contact information including global office locations and key personnel.
Future versions of the app will include instant mobile eBookings with an anticipated launch in 2021.
