Customers experience superior online services for full shipment visibility and control in one platform
DHL Global Forwarding has launched myDHLi, the only fully integrated online platform for freight forwarding customers.
myDHLi’s highly intuitive user interface makes it easy to use and ensures that customers have all relevant information at hand. Reflecting already well established social media functions like follow and share, relevant information can be easily accessed across organizations and trading partners.
Completely transparent management of freight rates, offers, transport modes, carbon emissions, and all other relevant shipment data is readily available with just a few clicks and can be displayed in detailed analyses and reports. One of the most unique aspects is the benefit of full visibility and control over all shipping and transport modes, 24X7.
“Despite accelerating digitalization and super-fast connectivity customers have a need for reduced complexity. And that is exactly what our tool does,” remarked Tim Scharwath, CEO DHL Global Forwarding, Freight.
Another new feature is myDHLi Documents, which offers quick and easy access to downloadable shipment documents. All documents—quotes, commercial invoice, packing list, house bill, invoice, proof of delivery and other details—are stored in one place.
myDHLi features a modular build-up. Users can individualize their portal by selecting the specific services they want. Thanks to the single sign-on registration process, all services are available from the beginning. No additional registration or sign-in processes are needed. myDHLi is free of charge for all DHL Global Forwarding customers.
