Digital transformation with SAP provides real-time insights on operations and talent
Saudi Ground Services, the Kingdom’s leading aviation ground handling services company, announced recently that its digital transformation with SAP is boosting the aviation sector’s US$ 37bn contribution to the GDP.
Saudi Vision 2030 is rapidly developing international business and tourism connections, underpinned by the aviation sector, which supports 594,000 jobs in the Kingdom, according to IATA.
As the Kingdom’s aviation market grows, Saudi Ground Services, which serves 670,000 flights per year for more than 90 airlines and 100 million passengers, needed to operate in real-time.
Saudi Ground Services implemented the S/4HANA real-time business suite and SuccessFactors human experience management suite for over 12,000 employees. Now, Saudi Ground Services has access to customized airline invoices, integrated flight schedules to automate sales orders, as well as localized payroll solutions.
“The Saudi Ground Services Company is asserting its market position within Saudi Arabia, in 2020 and beyond, through operational excellence capabilities,” commented Capt. Fahd Cynndy, CEO, Saudi Ground Services.
Saudi Ground Services is also embracing its customer centric approach through augmented reality and mobility solutions, on-flight live services, strategic sourcing, automated financial postings, and predictive analytics.
“Saudi Arabia’s aviation sector is evolving with traveler demands, technology advancements, and global growth,” remarked Taha AlMadani, Head of Customer Office, SAP Middle East North.
