Invests in delivery infrastructure, employees, and technology to meet growing demand in the UAE
Ahead of its global flagship event White Friday, Amazon announced that it has invested in strengthening its operations in the UAE to ensure a smarter, faster, and more consistent experience for its customers and sellers, the company stated in a press communiqué.
Spread across three key pillars-delivery infrastructure, job creation, and technology, the capital investments are well-timed for peak shopping season.
Amazon increased its storage capacity by over 45% across its fulfillment network and opened a state-of-the-art new delivery station in the UAE, creating more than 2,000 permanent and seasonal jobs. The company now has more than 2.4mn cubic feet of storage capacity across its network and third-party partners.
Amazon is leveraging its 20+ years of global technology innovation to create more efficient processes for customers and associates in the UAE. Global technologies seamlessly enhance the delivery process from sort centers and delivery stations to associate journeys, resulting in a smooth customer experience, the press note continued.
Amazon’s advanced logistics systems and technology delivery app helps drivers optimize their delivery route providing a seamless road experience.
“Amazon’s investment in strengthening operations reflects our long-term commitment to delivering a world-class customer experience for our customers and partners in the UAE,” affirmed Prashant Saran, Director Operations-Amazon Middle East and North Africa (MENA).
The announcement comes as Amazon is in the midst of a busy shopping month with its biggest sale of the year, White Friday, currently delighting customers in the UAE. In addition to the great savings available, Amazon Prime members experience a range of benefits including free one-day delivery, and free delivery from Amazon US on Prime eligible products with no minimum purchase.
Since the start of the pandemic, Amazon has implemented more than 150 measures for employees, associates and drivers at its sites including new processes and space planning to ensure social distancing, additional sanitization stations, the provision of face coverings and daily temperature screenings.
