Ana Topalidis to lead the division
Farnek, the UAE-based smart and green facilities management (FM) company has appointed Ana Topalidis as the head of its soft services division.
The Brazilian national will be directly responsible for managing more than 200 duty officers and technicians while indirectly overseeing 4,500 employees across 600 locations, with a specific focus on health and hygiene, smart innovation, quality, sustainability and ultimately customer satisfaction.
“Despite the financial stress brought on by the pandemic, over the past 12 months our soft services division has managed to retain 98% of its clients and has secured contracts worth AED 350 million,” said Markus Oberlin, CEO, Farnek.
Before joining Farnek Anna worked for Expo 2020 for three years, as senior manager of cleaning and waste management. She has 18 years experience working in the UK, Qatar and the UAE.
Last year, Farnek achieved GBAC STAR accreditation for its head office facility in Dubai, the first FM facility in the Middle East to be accredited by the Global Biorisk Advisory Council (GBAC), a division of ISSA, the global cleaning industry trade association, in the Middle East.
“My strategy is to drive cost and energy-efficient cleaning methods and procedures, develop a quality system through technical training, maintain our excellent ratio of contract renewals and develop new business opportunities by upselling and cross selling complementary services,” remarked Topalidis.
