The facility is equipped with the most advanced technological tools
Al-Futtaim Automotive has unveiled the biggest service and maintenance facility within its Auto Centres network. The new facility is located at Dubai Festival City and spread over a sizeable 47,000sqft, with the capacity to service up to 100 vehicles per day.
This landmark launch brings the tally of Al-Futtaim Auto Centres to a total of 14 across the UAE. The facility is conveniently located in the centre of the city, next to Dubai Festival City mall, and covers service and repairs across all brands and models, from passenger cars to commercial vehicles.
Staffed with highly skilled technicians, the new facility offers multiple services such as new tyres, wheel alignment, brakes, oil change, servicing, steering and suspension, and detailing, fitting of accessories, and choice of both OEM (Original Equipment Manufacturer) parts and aftermarket parts to suit each customer’s preference.
Advanced technology
The facility is also equipped with the most advanced, cutting-edge technological tools across its 10 service bays, including one of the best wheel aligners available in the market today.
“With the opening of this mega facility next to the mall, in addition to the mobile van service that we launched a few months ago, we are bringing new levels of convenience to our customers,” commented David McNamara, Director, Tier 2 Aftersales, Al-Futtaim Automotive.
CAFU
In a move to strengthen its credentials in innovation and digital, Al-Futtaim Auto Centres also announced its partnership with CAFU.
Through its partnership with CAFU, Al-Futtaim Auto Centres is now flipping the customer-centric approach – rather than wait for customers to visit their centre, they are bringing their repertoire of services and expertise to customers, at the customer’s doorstep.
Customers can go onto the CAFU app and book the Auto Centres mobile service vehicle to come to their home or office, and deliver them the highest-level of automotive services, from oil change to tyre replacement.
“Our partnership with CAFU is our way of connecting with a new generation of digital customers and offering convenience and flexibility through an industry-leading tech disruptor,” added McNamara.
“Leveraging Al-Futtaim’s service quality and abundant resources, our customers now have convenient access to everything they need, whether they are using our service at home or work,” remarked Alaa El-Huni, Chief Business Officer, CAFU.
