e-PAQ Returns is a comprehensive end-to-end solution which complements e-commerce delivery solutions
Asendia, the leader in international e-commerce and mail delivery solutions, has announced the continued advancement of its global e-PAQ returns service.
This leverages an extensive global reverse logistics network and is executed in partnership with ESW (formerly eShopWorld) technology. The solution will help online retailers simplify the returns process for their shoppers delivering a more efficient, faster, and hassle-free experience, according to a press communique.
e-PAQ Returns is a comprehensive end-to-end solution which complements the panel of international e-commerce delivery solutions Asendia already offers. It enables international retailers to accelerate growth, reaching consumers in more than 200 countries.
Carbon neutral
By choosing e-PAQ Returns, retailers are selecting a 100% carbon neutral solution. Sustainability is a core aspect of the business, Asendia has offset all its scope 1, 2 & 3 carbon dioxide emissions and as of 2023, the company has been awarded the carbon offsetting certificate for 2022, keeping its promise of becoming 100% neutral.
“We’re excited to join forces with ESW to offer an end-to-end global solution entirely focused on our customer’s needs and which simplifies the returns process from A to Z,” explained Marc Pontet, CEO, Asendia Management.
“The state-of-the-art technology behind e-PAQ Returns provides retailers and consumers with full control and visibility of the return journey,” Comments Tommy Kelly, CEO, ESW.
“With our innovative technology and global network, we are confident that retailers will benefit from reduced costs, increased conversions, and enhanced customer loyalty,” stated Helen Scurfield, Director of Innovation and Development, Asendia UK.
