Wayfinding and directory devices with QR codes will allow passengers to get from one point to another seamlessly
Doha-Qatar’s Hamad International Airport (DOH) is elevating its passenger’s airport experience with the introduction of innovative digital wayfinding, it was announced in a press statement.
QR Codes are leveraged to provide easy to use wayfinding solution through different digital touchpoints conveniently located across the airport’s expansive terminal. Whether trying to navigate between locations, wanting to try one of the many dining or retail experiences at the airport or finding a departure gate, passengers will experience frictionless wayfinding.
The QR Codes are available across the airport through flight information display screens, passenger digital assistance kiosks and other key touchpoints, to further assist passengers with their wayfinding requirements.
Innovative solutions
“By investing and utilizing the latest innovative technological solutions and listening to global passenger requirements at our airport, we will continue to set and exceed industry standards,” remarked Suhail Kadri, Senior Vice President of Technology and Innovation, Hamad International Airport.
Digital concierges located at multiple locations provide information about retail and F&B offerings, flight information, relaxation and rejuvenation options and attractions at the airport. Travellers can scan the QR code to navigate to their chosen point of interest on their mobile.
The airport has also introduced the Passenger Digital Assistance kiosks which are located at the North Plaza of the airport to further enhance passenger experience.
