Deployment represents one of the largest digital transformations in the Middle East
Dubai Electricity and Water Authority (DEWA) has successfully upgraded its SAP system to SAP S/4HANA, which is one of the most integrated systems worldwide.
The upgrade is part of DEWA’s ongoing efforts to support its digital transformation and develop operational efficiency and will enable DEWA to continue to enrich the experience of its stakeholders and provide exceptional services, according to a recent DEWA press statement.
The advanced SAP/4HANA system enables real-time data processing and analytics to make faster, data-driven decisions. It also allows DEWA to benefit from the advanced SAP Group reporting to analyse data from DEWA’s subsidiaries, support the computerisation, creation and disclosure of consolidated reports, provide personalised services to customers, and resolve issues proactively.
The system also provides innovative solutions to enhance procurement and supply chain management, simplify, unify and automate DEWA’s key operations such as financial processes, providing accurate and real-time financial data for better financial planning, forecasting, and budget management, the press statement added.
It is also a scalable platform that can adapt to DEWA’s evolving needs and growth, ensuring long-term readiness for future challenges and opportunities
“In line with the UAE National Strategy for Artificial Intelligence 2031, we adopt innovation and the latest technologies and solutions to enhance the efficiency and sustainability of our operations, and align them with the best global practices, so that DEWA remains at the forefront of the most innovative and pioneering service institutions and continues to provide reliable world-class services to its stakeholders,” stressed Saeed Mohammed Al Tayer, MD & CEO, DEWA.
Benefits
“Upgrading the SAP system to SAP/4HANA will allow DEWA to benefit from future SAP innovations in Generative AI, sustainability, machine learning, IoT, mobility, and others, to consolidate DEWA’s position among the most innovative service organisations in the world,” he continued.
“The deployment is in alignment with the UAE’s digital transformation and sustainability goals, with data hosted on Moro Hub, a 100% renewable-energy data centre,” observed Sergio Maccotta, Senior Vice President, SAP Middle East and Africa – South.
In February 2022, DEWA announced a partnership between Moro Hub and SAP. The initiative allows government and private entities to unlock new efficiencies with intelligent automation across their mission-critical processes, which will be hosted from state-of-the-art Moro Hub’s data centres, complying with data residency and cyber security requirements of the UAE, the press note concluded.
