‘MAMAR’ a single-window, integrated digital platform features over 130 services
Abu Dhabi Customs unveiled MAMAR, a modernised online single-window platform to facilitate trade for the Emirate of Abu Dhabi across sea ports at first followed by land, air, and post, in collaboration with Maqta Gateway, an Abu Dhabi Ports subsidiary.
In a UAE first, MAMAR utilizes existing features from Abu Dhabi Customs’ e-services and the Maqta Port Community System (mPCS), creating a fully integrated system that allows seamless handling of import, export, and transshipment transactions, as well as the payment of customs duties for all types of cargo, whether via land, air, or sea.
The system is designed to increase transparency, reduce costs, and provide customers with speedy and efficient access to information regarding transactions, shipments, and logistics in real time.
Abu Dhabi Customs’ technical teams have worked to operate MAMAR, to significantly modernize the system. This platform will offer over 14 additional digital services including pre-clearance, exit and entry certificates for transit shipments, customs declarations for sea, air, land, post and free zones, along other financial services relating to ‘Maqasa’ clearing services, customers’ accounts, and statistics.
“This innovative digital solution will combine the strengths of both government entities to be a powerful tool in fuelling trade at accelerating rates to benefit Abu Dhabi’s economy,” commented Fahad Ghareeb Al Shamsi, Acting Executive Director of Administration Affairs, Abu Dhabi Customs
The MAMAR system, which will start officially by the end of 2018, will target a new customer profile consisting of customs brokers and clearing agents who will now be able to access trade, customs, and logistics services for sea, land, air, and post through a single online window.