Business process services provider consolidating Middle East presence
Intelenet Global Services, the Mumbai-headquartered global Business Process Services (BPS) provider announced that the company has set up a global delivery centre in Jordan. The advanced centre with a capacity of 200 seats will help the company expand its operations across all sectors and provide low cost Arabic delivery location based on emerging client demands.
Intelenet has four centres in the Middle East catering to clients across travel, logistics, telecommunications, financial services and public sectors with cost optimal BPS service offerings in English and Arabic.
The setting up of Jordan beachhead will enable Intelenet to provide hybrid onshore and offshore delivery locations. The centre is in the process of expanding to a 500-seater facility and will be pivotal for driving growth in the GCC region.
“Jordan is a strategic low cost near-shore delivery location for us and this office underscores our intent to grow aggressively in this region leveraging local talent. We see significant opportunities to grow across sectors,” commented Piety Gonsalves, Managing Director–Middle East, Intelenet Global Services.
Intelenet has a global footprint with presence in eight countries, with a combined strength of over 40 service centres.
