Move to boost e-commerce growth across its core markets
Aramex recently announced the launch of ‘Aramex SMART’, an innovative and comprehensive delivery, payment and returns solution for e-tailers that enhances consumers’ online shopping experience, increases payment options and delivery flexibility, and promotes the overall growth of e-commerce industry in the region.
‘Aramex SMART’ is the world’s first all-in-one stack delivery, payment and returns solution offered by a logistics and transportation company. It enables e-tailers around the world to deliver a premium experience for their shoppers in Aramex’s core markets.
Consumers that use this solution benefit from a convenient online shopping experience which gives them access to fast deliveries, easy returns, and allows them options to complete their payments within a period of 14 days after the delivery of their shipment, using a payment method of their choice.
“With ‘Aramex SMART’ we aim to support businesses that wish to grow their online sales channels, and improve the online shoppers’ overall experience, especially during the current unprecedented challenges. Through the launch of this innovative solution, we aim to boost growth in the digital economy and support resurgence in retail demand,” asserted Bashar Obeid, CEO, Aramex,
“Through our extensive market research, we identified a need for a full suite solution that will address disparities between an increased consumer preference for cash-on-delivery shipments in spite of limited digital payment options offered by e-commerce players,” commented Arun Singh, Aramex’s Corporate Treasurer and Head, Aramex SMART.
Aramex SMART is the latest addition to the suite of other innovative solutions that Aramex developed as part of its digital transformation journey. Earlier this year, the company introduced a fully revamped mobile App that includes real–time shipment and courier tracking, and seamless connection to Aramex’s WhatsApp chat-bot.