The e-commerce food ordering platform will launch a unique ‘Food Court Mode’
UAE’s innovative F&B tech start-up, Opaala, announced its partnership with Dubai World Trade Center (DWTC) to seamlessly facilitate the dining experience for visitors and restaurants alike at GITEX 2020.
The global health pandemic brought by Covid-19 has presented new challenges for many restaurants that are looking for new efficient and hygienic solutions when serving their customers.
Following the success of the companies’ pilot project together, DWTC extended the partnership for a ‘smart and seamless’ ordering experience including this year’s largest tech event, Gitex, which will be providing a cash-free, contactless, Covid-compliant ordering mechanism for the event.
QR codes that will initiate the Opaala interactive, digital menu will be placed at various locations throughout the event including dining tables, digital screens, and key high traffic areas across the premises for customers to scan.
In addition, Opaala’s latest innovative ‘Food Court Mode’ will power seven different restaurants to facilitate a smooth experience through a single unified ordering platform for all venues. Every QR code throughout the venue touch points will direct customers to Opaala’s smart service platform to use its first-of-its-kind ordering features
Opaala’s interactive menu platform changes the traditional ‘8-step service model’ by reducing staff costs, eliminating service waiting times, and increasing revenue through a contactless, app-free and mobile-powered solution, a press noted.
