Project to benefit citizens and residents
The Ras Al Khaimah e-Government Authority (EGA) has finished the first stage of a cloud transformation project supported by global technology company SAP to modernize its systems, increase efficiencies and reduce total cost of ownership, while ultimately enhancing government services delivered to citizens and residents.
EGA has implemented RISE with SAP to experience the benefits of cloud computing at an accelerated pace while reducing cyber risks. To ensure business continuity, the project is taking place in two phases.
The first phase, completed in December 2022, included upgrading the current SAP core ERP solution to S/4HANA, while migrating from on-premise servers to the RISE-managed cloud. The second phase, which started in January 2023, involves migrating all other SAP systems to the cloud with RISE, while providing the new available offerings from SAP.
“With stronger foundations for our business processes, we are able to focus more of our time and attention on the core services we deliver to the people of RAK and the government departments, and furthering RAK’s Vision 2030 for efficient government services,” commented Eng. Ahmed Saeed Al Sayyah, General Manager, EGA.
This digital transformation represents a continuation of the EGA’s existing relationship with SAP as, until now, it has been managing RAK’s main government operations through SAP’s on-premises ERP systems and solutions.
“As an early cloud adopter among governments, the EGA is fully aligned with the UAE’s agenda and has implemented a system that enables continuous transformation and enhancements for the benefit of all residents in the emirate,” noted Zakaria Haltout, Managing Director, SAP UAE.
