The carrier’s Pharma Champions will enhance regional expertise and knowledge hubs
Etihad Cargo has launched Pharma Champions, a development programme to enhance pharmaceutical transportation expertise and customer service.
Developed as a strategic initiative, Pharma Champions is aligned with Etihad Cargo’s long-term plans and the implementation of the carrier’s cool chain masterplan, which was launched in 2020 to form the foundation of Etihad Cargo’s shared vision with Abu Dhabi to further establish the emirate as a global pharmaceutical and life sciences hub.
In recent years, Etihad Cargo has made significant improvements to its cool chain products offering, including network, operations and processes. The carrier has implemented a rigorous quality programme emphasising training and development, continuous improvements and adherence to high standards across the organisation, the carrier said in a press statement.
Product enhancements
Etihad Cargo has focused on continuous improvement, product enhancements and expanding the carrier’s network, which now serves over 62 destinations worldwide. To strengthen connections between Abu Dhabi and the rest of the world, Etihad Cargo has developed over 1,330 IATA CEIV Pharma and GDP-certified trade lanes, ensuring product integrity during transportation.
Pharma Champions was developed proactively by Etihad Cargo’s business development, learning and development, and operations support teams to enhance local expertise, benefiting the carrier’s customers and partners with improved service levels.
“Etihad Cargo has developed and launched Pharma Champions to enhance the carrier’s capabilities in transporting high-value, temperature-sensitive pharmaceuticals across its global network,” stated Tim Isik, Vice President Commercial, Etihad Cargo.
