To Support UAE customers’ AI-driven digital transformation
Salesforce, the global leader in AI customer relationship management (CRM), has officially inaugurated its new office in Dubai Internet City. The company’s expansion in Dubai is part of its commitment to support AI innovation, customer success and growth in the UAE.
The opening ceremony was attended by HE Omar Sultan Al Olama, Minister of State for AI, Digital Economy, and Remote Work Applications; Malek Al Malek, Chairman, TECOM Group, and Abdulla Belhoul, CEO, TECOM Group, alongside Salesforce executives, other key customers and representatives from the company’s thriving partner ecosystem.
“I am thrilled to introduce Salesforce’s latest transformative AI-driven solutions to the UAE, and the entire team is eager to collaborate with customers and showcase how these best-of-breed solutions unlock new possibilities,” stated Srini Tallapragada, President and Chief Engineering Officer, Salesforce.
AI-powered experience
“The Salesforce Platform, with Data Cloud at its center, enables Agentforce and every Salesforce app to deliver seamless, AI-powered experiences across every customer touchpoint,” he added.
“We are especially excited to bring the AI innovations announced at Dreamforce empowering public and private sector organizations to thrive by leveraging AI and cloud-based solutions to optimize data use, enhance agility and truly prioritize customer centricity,” remarked Thierry Nicault, Area Vice President and General Manager, Salesforce Middle East.
“Salesforce’s launch and expansion in our district is a profoundly positive move that will help unlock the UAE’s and Dubai’s vision for inclusive, sustainable progress and talent development, in line with the goals of Dubai Economic Agenda D33,” commented Ammar Al Malik, Executive Vice President, Commercial, TECOM Group, and Managing Director of Dubai Internet City.
