Move to enhance compliance, visibility, and operational excellence
Mashreq, a leading financial institution in the MENA region, will deploy SAP Fieldglass across its regional network to support growth and strengthen operational excellence.
The adoption of SAP Fieldglass, a premier solution for external workforce and services management, will enable Mashreq to streamline and optimize the management of its contingent workforce, elevating visibility, compliance, and supplier collaboration.
As the first financial institution in the UAE to leverage a managed service provider (MSP) structure powered by SAP Fieldglass, Mashreq continues its legacy of industry-first innovations. This strategic move underscores Mashreq’s commitment to meeting high standards of regulatory compliance, enhancing operational efficiency, and securing its reputation as a technological pioneer in the financial sector, according to a press statement.
Standardization
“SAP Fieldglass enables us to standardize and streamline our approach, ensuring that every engagement aligns with Mashreq’s commitment to quality and compliance. This project marks a significant step in our operational transformation and growth journey,” observed Norman Tambach, Group Chief Financial Officer, Mashreq.
Mashreq’s deployment of SAP Fieldglass will enable the organization to oversee its entire contingent workforce and services lifecycle — from sourcing external talent and services, through onboarding, training, and compliance management, to retirement.
Efficient monitoring
“SAP Fieldglass not only met these criteria but has given us tools to efficiently monitor and manage our contingent workforce and services with data-driven insights, helping us deliver consistent quality across our operations,” said Mohamed Abdel Razek, Group Head of Technology, Transformation & Information, Mashreq.
As the only technology provider capable of delivering an MSP of this scale for contingent workforce and services in the region, SAP has established itself as a trusted partner for organizations seeking to drive agility and optimize workforce operations.
“This project reflects SAP’s ability to provide a robust, scalable MSP solution that meets the unique needs of the UAE market,” commented Marwan Zeineddine, Managing Director, SAP UAE.
