The hub focuses on product engineering and support
SITA, the global leader in air transport technology, has announced the opening of a new technology hub in Cluj-Napoca, Romania, aimed at advancing the future of air travel through cutting-edge innovation.
This new hub strengthens SITA’s global network of technology centers and is set to play a critical role in addressing the most pressing challenges facing the aviation industry today—enhancing operational efficiency, reducing environmental impact, and delivering seamless passenger experiences.
The Cluj-Napoca hub joins a network of SITA technology hubs in London, Letterkenny (Ireland), and New Delhi, and will focus on developing solutions that transform passenger processing and travel technologies.
Next-Gen platforms
The hub is instrumental in the creation of next-generation platforms like SITA Flex, which lets travelers check in and board using their phones, reducing wait times by up to 40% globally. Meanwhile, SITA WorldTracer cuts lost baggage incidents by 77% while also lowering CO₂ emissions with its cloud-based system.
“As the aviation industry undergoes rapid digital transformation, our new tech hub in Cluj-Napoca will help accelerate the development of technologies that meet growing passenger demand for faster, smarter, and greener travel,” stated David Lavorel, CEO, SITA.
“The hub plays a crucial role in modernizing passenger processing globally, with a focus on automation, biometrics, and AI, enabling more seamless and efficient travel solutions,” he added.
By expanding its global technology capabilities with this new hub, SITA is strengthening its ability to deliver scalable, secure, and privacy-centric digital identity solutions, such as the Digital Travel Credential (DTC).
