New Heads of EMEA and regional leaders to drive the company’s next phase of growth
Zoom Communications is strengthening its long-term commitment to Europe, the Middle East, and Africa (EMEA) region with a series of strategic senior appointments made over the past six months, aimed at driving growth and enhancing customer success.
This includes Steve Rafferty as Head of EMEA GMT, Jim Butler as Head of Northern Europe, Nadja Risse as Head of DACH & CEE, and Christina Daly as Head of People Experience EMEA. Together with Michel Habib Aouad, Head of Southern Europe, and Mohannad Talal Alkalash, MEA Leader, as well as other cross-functional and technical leaders, they form the EMEA leadership team.
Steve Rafferty, as Head of EMEA GMT, oversees Zoom’s EMEA operations. Drawing on extensive experience from his previous role as VP International at RingCentral, where he successfully managed teams across EMEA and APAC and drove a significant increase in market share.
Go-to market
Jim Butler leads Zoom’s go-to-market efforts across Northern Europe, which includes the UK, Ireland, the Nordics, and Benelux. In this role, Butler is responsible for managing operations, driving sales strategies, and leading business development initiatives.
Nadja Risse drives Zoom’s business operations across the DACH (Germany, Austria, Switzerland) and CEE (Central and Eastern Europe) markets. With over two decades of technology sector experience, including local & global senior sales leadership roles at Vodafone, BT, and Genesys, Risse will focus on driving growth, developing new sales strategies and improving regional collaboration.
Christina Daly, Head of People Experience in EMEA, is responsible for enhancing employee engagement, driving talent development, and creating a workplace culture that values diversity and inclusion.
“We will continue to invest heavily in the region, delivering the highest levels of customer care and working with our valued partners to bring Zoom’s platform to more organizations,” asserted Rafferty.
