
Aim to elevate employee skills and customer experience
Accenture has joined forces with the Commercial Bank of Dubai (CBD) to train the bank’s employees in the fields of data and AI.
As the first bank in the UAE to launch an enterprise-wide data literacy programmme, CBD is setting a new standard by enabling its employees to achieve certifications in both Data and AI.
With the financial services industry navigating an era of unprecedented digital transformation, the ‘CBD AI and Data for the Future’ programme will equip the bank’s workforce with the crucial skills needed to stay ahead of the curve.
This collaboration is designed to empower CBD’s employees by harnessing the full potential of innovative technologies, thereby enabling them to meet and exceed the evolving expectations of their customers.
Udacity
Through this initiative, Udacity, part of Accenture, brings their combined expertise to the forefront, offering a comprehensive and future-ready digital upskilling programme that underscores the importance of data and AI in driving the bank’s digital evolution.
“This creates real value on a fast and large scale. CBD’s investment in making its employees digitally savvy gives it a big advantage,” remarked Max Di Gregorio, Managing Director, Accenture, Middle East.
“This programme demonstrates our commitment to delivering value-driven banking that empowers both our customers and the broader UAE community, ultimately providing the Bank with a sharper competitive edge by ensuring our employees are future-ready,” commented Ali Imran, Chief Operating Officer, CBD.