The app empowers users with both real-time and live tracking of their shipments
AJEX Logistics Services (AJEX), a leading Middle East-based specialist in express distribution and shipping solutions, recently announced the launch of its AJEX Mobile App, revolutionizing the delivery experience for its customers.
Designed to meet growing consumer demand for seamless and transparent logistics solutions, particularly across the e-commerce sector, the new application is set to redefine how AJEX engages its customers as part of its digital transformation efforts.
Offering unparalleled transparency, the AJEX Mobile App empowers users with both real-time and live tracking of their shipments. While real-time tracking provides visibility into the shipping process from pick-up to doorstep, users can additionally use live tracking to monitor the progress of their courier once they are on route to make their delivery.
Added convenience
Besides real-time and live tracking, customers can receive timely updates on the progress of their delivery with push notifications. The app also offers AJEX customers added convenience and control thanks to the ability to update their profile and delivery details, including up-dating or changing the delivery address.
“The AJEX Mobile App sets a new benchmark in the region’s express and e-commerce shipping sector thanks to its innovative live tracking feature. A real differentiator in the last-mile segment, not only can our customers track our couriers live, monitor our progress, and receive timely updates, but they can now customize delivery preferences,” stated Shanvaz Mohammed, Chief Technology Officer, AJEX.
The AJEX Mobile App is part of the logistics company’s broader digital transformation strategy, which includes the launch of the AJEX Operating Network Experience (AONE), and advanced AI-powered tools aimed at streamlining logistics processes and elevating service quality.
