Mashreq has successfully completed the implementation of SAP Fieldglass, becoming the first bank in the GCC to deploy all three core modules-Contingent Workforce Management, Services Procurement, and Assignment Management-under a vendor-funded Managed Service Provider (MSP) model.
Building on this strategic first, Mashreq achieved another milestone by completing the deployment in just six months – one of the fastest known full-suite SAP Fieldglass implementations globally.
This bold transformation reflects Mashreq’s continued commitment to pioneering digital solutions in financial services. The integration of SAP Fieldglass not only elevated intelligent workforce management but also introduced AI-powered features – underscoring Mashreq’s forward-looking approach to next-generation technologies.
Powerful collaboration
Delivered through a powerful collaboration between Mashreq, SAP, implementation partner apsolut, and global MSP Workspend, the initiative marks a new era in intelligent external workforce management in the GCC and beyond.
“Today, we have a centralized, intelligent, and fully transparent way of managing our external workforce, aligned with our long-term transformation agenda,” noted Norman Tambach, Group Chief Financial Officer, Mashreq.
Streamlined workflows
“SAP Fieldglass equips us with real-time visibility, streamlined workflows, and advanced analytics that support smarter decisions and faster execution. This is what future-ready operations look like,” asserted Mohamed Abdel Razek, Group Head of Technology, Transformation & Information, Mashreq.
“Deploying all three Fieldglass modules in such a short timeframe is a remarkable achievement. Together with apsolut and Workspend, we’ve enabled a next-generation operating model for managing external talent at scale,” affirmed Marwan Zeineddine, Managing Director, SAP UAE.
The Fieldglass platform integrates seamlessly with Mashreq’s systems, delivering enhanced oversight across the lifecycle of contingent engagements, a press communique concluded.
