Danfoss will leverage the trained resources of Innomotics to deliver services
Innomotics Contracting and Danfoss have extended the global contract signed earlier this year to expand the scope to customer service offerings to the customers of Danfoss’s Low Voltage Drives and Innomotics Low Voltage Motors in the Middle East, covering the UAE region.
The agreement was formally signed by Rajesh Menon, the Division Head of Customer Service, Innomotics Middle East, and Abdul Rahman Moussa, Country Manager Drives-MENA, Danfoss.
Danfoss will leverage the trained resources of Innomotics to deliver services including cross-border assignments, warranties, commissioning, corrective maintenance, and service agreements. In return, Innomotics will service Danfoss customers with Danfoss training, spares, retrofits, upgrades, extended warranties, and technical support.
Win-win deal
“We are confident that this move will be a win-win for all involved, customers and both organizations which is a reflection of the end-user trust and reliability we have acquired over the years across all our businesses,” commented Menon.
“With our strength in our product portfolio and the strong service capabilities of Innomotics, our customers will stand to gain an advantage through our shared approach in a seamless manner. The service engineers will undergo a rigorous training process and will be completely prepared to address any customer requirement in the markets,” concluded Moussa.
