This introduction constitutes the first fully integrated agentic AI dispatcher purpose-built for last-mile logistics
FarEye, the global last-mile delivery technology company, has launched PILOT, an agentic AI dispatcher designed to autonomously manage end-to-end logistics dispatch workflows with human-in-the-loop governance.
Built for enterprise logistics operations, PILOT coordinates 11 specialised AI agents across planning, execution, and control. The platform helps teams plan routes, manage driver rosters, validate delivery data, recover failed deliveries, audit proof of delivery, and reconcile invoices.
Logistics dispatchers today often spend hours managing fragmented systems, manual exceptions, and reactive decisions. PILOT is designed to reduce this operational load by automating routine decisions while keeping dispatchers in control of high-risk exceptions.
“PILOT is the AI co-pilot customers deserve, and the financial edge organisations need. While traditional firms pay a legacy tax of manual routing and high headcount, PILOT-enabled businesses can reduce cost-per-delivery and significantly improve dispatcher productivity,” affirmed Gaurav Srivastava, Co-Founder & Chief Product Technology Officer, FarEye.
Testimonials
“Our partnership has helped advance capabilities such as real-time Chain of Custody, AI-led POD audits, and Smart Sorting, enabling greater precision, visibility, and control across the network,” noted Balfour Manuel, Managing Director, Blue Dart.
“By partnering with FarEye’s AI agents, we gain the operational intelligence needed to convert our asset capacity into a true competitive advantage. It marks the shift from simply moving freight to intelligently orchestrating a high-performance, data-driven network,” observed Sanjith Sebastian, Regional Head of Business Analytics, Network Design & Planning, Maersk Ground Freight.
“By leveraging FarEye’s AI agents, we can seamlessly orchestrate between our own fleet and third-party networks, maximize asset utilization, and lower fulfillment costs while expanding our final-mile reach,” added Brannon McGrotha, Director, Final Mile Delivery, Tractor Supply Company.
