Agentforce is now embedded across Salesforce Free, Starter, and Pro Suites at no additional cost
Salesforce, the world’s #1 AI CRM, has announced the availability of Agentforce across Salesforce Suites in the Gulf Cooperation Council (GCC), making enterprise-grade artificial intelligence accessible to small and medium businesses at no additional cost and with no technical setup required.
This feature arrives as governments across the GCC accelerate efforts to build private-sector led economies in which the competitiveness of small businesses is no longer a secondary consideration but a primary driver of national growth.
Private sector growth
Across the GCC, SMEs constitute most registered businesses and are central to the region’s economic diversification agenda. With governments aligning their national strategies around private-sector growth, the ability of small businesses to work smarter and move faster has become central to realising that vision.
“Agentforce in Suites removes the barriers that have historically kept enterprise-grade AI out of reach for smaller organisations, without adding cost, complexity, or a learning curve. For a founder in Dubai or a growing business in Riyadh, that is a meaningful shift in what is possible,” noted Mohammed Alkhotani, Senior Vice President and General Manager, Middle East, Salesforce.
With the Employee Agent now available in Starter and Pro Suites, teams can retrieve account context, log activity, and generate follow-up communications through a conversational interface, a press statement concluded.
