Cloud-based platform significantly improves operational efficiency
dnata has further enhanced operational efficiency by launching a smart, just-in-time freight handling platform across its Dubai operations.
A cloud-based platform, Appointment and Dock Management (ADM) ensures improved planning, efficient processing and end-to-end transparency of the entire cargo journey, delivering significant benefits for all freight forwarders. The innovative solution is provided by Siemens Logistics, a wholly owned subsidiary Siemens Digital Logistics.
ADM enables freight forwarders to book an appointment with the cargo terminal to deliver and pick up consignments. The system considers multiple parameters – such as shipment characteristics, flight details, vehicle types, and other business-relevant factors to determine the optimal slot for delivery or acceptance of goods.
A unique feature of the digital platform is its capability to intelligently predict the duration and suggest an appropriate slot based on the historical behaviour of the forwarders and the flight schedule.
Speedy processing
ADM has reduced the average freight handling time at dnata’s cargo terminals by more than 60 percent to an average of 30 minutes, meeting the industry’s needs for planning and transparency to avoid costly idle time for carriers, freight forwarders and terminal operators.
Furthermore, the platform allows terminal operators to see demand in real-time, enabling them to plan the required resources and serve customers just in time.
“ADM is a crucial element in our digital transformation programme. It seamlessly integrates into Calogi, our existing trading platform for the air cargo community, which connects over 800 supply chain partners with 2000 users,” remarked Bernd Struck, Senior Vice President, UAE Cargo and DWC Airline Services, dnata.
“We offer innovative applications for increasing efficiency in freight and cargo process management. Our new platform in Dubai has improved our customer’s business processes,” commented Michael Reichle, CEO of Siemens Logistics.
As one of the world’s leading cargo service providers, dnata handles 700,000 metric tons of cargo per year at the two Dubai airport airports, Dubai International (DXB) and Dubai World Central (DWC). The ADM integrates around 800 freight handling agents and manages already more than 600 appointments per day, whereby the system is capable of even more.
One Cargo
In addition to ADM, dnata has also launched One Cargo, an innovative cargo management system that steers all processes and manages all air cargo operations on a single technology platform. One Cargo has eliminated all redundancies and manual check sheets and simplified dnata‘s operations, significantly improving operational efficiency at both Dubai airports.
Most recently, dnata has been focussed on enhancing its pharma handling capabilities. The company has been using the latest technologies and global best practices to ensure that every pharma and vaccine shipment is handled in compliance with the highest international standards, according to a press release.
