Designed to strengthen Rider-Partner relationships
Deliveroo UAE has unveiled the Respect Pledge, a first-of-its-kind initiative within the industry, aimed at fostering positive relationships between riders and restaurant, grocery, and retail partners. This initiative marks a significant step in the industry, enhancing operational standards and promoting mutual respect within the delivery ecosystem.
The Respect Pledge outlines fundamental principles including treating everyone with dignity, fostering transparent communication, ensuring access to necessary facilities, and working collaboratively towards operational excellence.
The launch of the Respect Pledge comes at a strategic time, coinciding with Deliveroo’s Summer Initiatives aimed at enhancing rider welfare during the summer months. These initiatives include dedicated rest stations, shaded areas, water distribution, as well as various offerings designed to support riders.
“We are proud to introduce the Respect Pledge, which was supported by many of our partners, to set together a new industry standard for rider welfare and operational excellence. By introducing the Respect Pledge, we aim to ensure our riders feel supported, valued and recognised,” remarked Anis Harb, General Manager, Deliveroo Middle East.
Within just a few days of its launch, the initiative has garnered support from nearly 40 partners who have signed the pledge, a press communique concluded.
