Continuing its commitment to digitalize and enhance the booking experience, Qatar Airways Cargo, the world’s leading air cargo carrier, becomes the first air cargo carrier to offer online bookings with instant confirmations to interline partners through its innovative Digital Lounge portal.
Interline partners can now manage online bookings seamlessly, eliminating the need to contact local station staff and significantly reducing the manual exchange of booking emails. This enhancement not only streamlines the booking process but also enhances operational efficiency, providing real-time access to booking information and updates.
Digitalization
“Digitalization is a cornerstone of our strategy, and we are proud to continue setting new standards in the cargo industry. As the first air cargo carrier to offer online bookings with instant confirmations to our interline partners, we are committed to innovation and improving the booking experience for both our partners and customers,” commented Mark Drusch, Chief Officer Cargo, Qatar Airways Cargo.
“We are continually exploring ways to enhance our Digital Lounge, and the introduction of the new Interline feature is a testament to our commitment to adding valuable functionalities,” remarked Faisal Karamat, Vice President Cargo Customer Experience, Qatar Airways Cargo.
Recently, Qatar Airways Cargo introduced a new industry feature ‘My Allotments’, on the portal, that provides real-time visibility, prevents overbooking, and optimises shipment planning. Along with its own e-booking portal, the airline’s omnichannel approach provides several industry booking options for its customers, ensuring a connected and improved e-booking experience.
