Facility opening champions sustainable growth and exceptional customer experiences
Epson officially opened its advanced Innovation Centre at Dubai Production City, showcasing Epson’s latest technology solutions with a mission to reimagine how technology contributes to a better future.
The opening ceremony was attended by Yasunori Ogawa, President and Representative Director, & CEO Seiko Epson Corporation; Neil Colquhoun, President, Epson META-CWA; Abdulla Belhoul, Chief Executive Officer, TECOM Group; Ammar Al Malik, Executive Vice President Commercial, TECOM Group; Majed Al Suwaidi, Senior Vice President, Dubai Media City.
“The opening of the new Epson Innovation Centre underscores our commitment to our customers and partners across the region. Our new facility will serve as a foundation for creating efficient, compact and precise products that reduce environmental impact,” affirmed Ogawa
Equipped with the latest industry tools and equipment, Epson’s Innovation Centre will spearhead advances in printing, scanning, visual display, manufacturing, and lifestyle solutions.
Local insights
The regional hub will enable customers and partners to contribute local insights into the design and development of next-generation technologies by providing a direct connection between the team on the ground and Epson’s research and development (R&D) centres in Japan.
Local data analysis, customer feedback and input from channel partners will be collected at the Innovation Centre, to be shared with Epson’s global product design and engineering teams, known for their strong track record of co-creating regionally relevant solutions.
“This investment reflects our ambitious vision to support diverse industries and geographies by connecting with the local needs of each market to empower our customers and address the issues that affect them,” asserted Colquhon.
Epson’s Innovation Centre will leverage Dubai’s strategic location and the world-class infrastructure of Dubai Production City, one of TECOM Group’s 10 business districts, to collaborate with a wide spectrum of customers across the company’s broad regional footprint.
Training sessions
The Innovation Centre will also host regular workshops, seminars, training sessions, and industry events to support the professional development of Epson’s diverse team, channel partners and resellers, as well as special programmes for customers.
The launch of the Innovation Centre follows the establishment of Epson META-CWA (Middle East, Türkiye, Africa, and Central & West Asia) in 2024, with more than 330 employees across this region including over 130 staff in the United Arab Emirates.
With a footprint of 1,100sqm in total, the Epson Innovation Centre exemplifies regional excellence in design. The building features a curved glass façade that maximises natural light and creates a seamless connection to the surrounding environment.
