HID has announced that its hardware-based HID ATOM document reader and HID U.ARE.U facial recognition module have been integrated with Soloinsight’s CloudGate visitor management and physical identity and access management (PIAM) platform to enhance the self-service visitor check-in kiosk from Connected Technology Solutions (CTS).
Designed for global enterprises and critical infrastructure environments, the integration enables organizations to verify visitor identities before issuing access credentials while creating a consistent, auditable visitor management process.
By combining document authentication, facial verification and visitor management into a single solution, the kiosk helps security teams streamline visitor processing, reduce manual identity checks and maintain detailed records for compliance and investigations.
How it works
A host pre-registers their visitor in CloudGate, which sends an email invitation with a QR code to the visitor. At the kiosk, the visitor scans the QR code, then verifies their identity through the HID ATOM document scanner, which reads passports, driver’s licenses and mobile IDs.
The HID U.ARE.U Face Module runs live face verification and rejects any scan that does not match the identity document or is not a live face. CloudGate confirms check-in, the kiosk prints a visitor pass on the spot and the host is notified. Returning visitors can also be granted a hostless welcome where appropriate.
Following identity verification, CloudGate records each transaction in a centralized visitor record, providing security teams with a complete history of visitor activity that supports investigations, reporting and regulatory compliance.
