Three new initiatives to streamline functions
Ajman Free Zone (AFZ) chose GITEX 2019 to officially launch a number of IT platforms and apps to further simplify the business set-up process and improve efficiencies.
The organisation’s new technologies are transforming the customer experience and are enabling it to compete on a global scale for business investment. The Free Zone’s participation at GITEX was part of a drive to attract new investors from the IT sector whose businesses would benefit from AFZ facilities.
A new WhatsApp ‘Chatbot’ service will now allow businesses to begin the set-up of their operation in the Free Zone in a few easy steps. It will also enable the re-registration process to take place in a seamless manner.
In addition, the introduction of the 24/7 operational new Robotic Process Automation (RPA) system will transfer data without the need for a human interference. An Artificial Intelligence (AI) feature will analyse data and ensure that it is correct. The new system will reduce license processing time and increase AFZ competitiveness.
The introduction of an innovative smart digital platform, ‘APP-Smart Glass’, will assist the inspection and monitoring of all AFZ investors to ensure compliance. It comprises a smart app along with digital glasses that can read, and scan faces of labourers, before correlating the scans with the aligned paperwork. This will see inspection process speeded up considerably, thereby reducing costs and increasing efficiencies.
These new applications represent further enhancement to Ajman Free Zone’s digital transformation which has seen the development of an interactive IT platform aimed at simplifying business establishment and encouraging acceleration through a range of easy to access support services for investors.
