Emphasis placed on strategic partnership to advance government excellence
HE Dr. Abdulla Busenad, Director General, Dubai Customs, recently received Dr. Hazza Khalfan Al Nuaimi, Assistant Secretary General for Excellence and Government Services Sector at The Executive Council of Dubai, during his visit to the Department.
The visit marked the launch of an awareness workshop entitled ‘Standards of the Government Excellence System for Department Directors’, which was jointly organized by Dubai Customs and the Excellence and Government Services team, as part of ongoing preparations for the 2026 evaluation cycle.
Dr. Busenad welcomed Dr. Al Nuaimi and affirmed Dubai Customs’ commitment to strengthening its strategic partnership with the Dubai Government Excellence Program. He emphasized the organization’s dedication to adopting best institutional practices that align with the aspirations of the UAE’s leadership and support Dubai’s leading position in government performance.
Awareness workshop
On the sidelines of the visit, Dr. Al Nuaimi participated in the inauguration of the awareness workshop “Standards of the Government Excellence System for Department Directors,” attended by a number of Dubai Customs department heads.
The workshop focused on reviewing the updated standards of the Government Excellence System in accordance with the revised 2026 model of the Dubai Government Excellence Program.
During the workshop, Mr. Ahmed Hareml, Director of Government Services and Excellence at the Executive Council of Dubai, delivered a keynote speech highlighting the importance of promoting a culture of excellence in government services through institutional capacity building.
This workshop reflects Dubai Government’s ongoing commitment to embedding a culture of institutional excellence by developing government competencies and adopting global models in performance, innovation, and future readiness, a press statement concluded.
