JAI is a human-guided AI orchestrator revolutionizing supply chain management

JAGGAER has introduced to customers and partners its latest bold leap forward in enterprise procurement transformation.
JAI, an intelligent human-guided AI orchestrator, provides next-level guidance and navigation, but also offers a critical opportunity to deliver new value. JAI is more than an assistant; JAI is an insightful partner for procurement teams.
As agentic AI is beginning to reshape global commerce, JAGGAER has reimagined the relationship between procurement and technology. JAI is part of JAGGAER One and an evolution of JAGGAER Assist.
Chatbot
JAI is an embedded conversational chatbot powered by LLMs, incorporating Q&A capabilities, PO invoice anomaly detection and Gen AI drafting & summarization with new, more powerful orchestration. With JAI customers will experience intuitive and efficient end-user experiences across the platform – all with an equally important ‘Human in the Loop’.
JAGGAER customers can start using JAI Assist today, a conversational assistant with contextual coaching that streamlines procurement by answering questions, guiding navigation, and initiating tasks like RFP creation and supplier evaluation.
Workflows
While previous releases delivered self-service help, knowledge retrieval, and the ability to trigger workflows using natural language, JAGGAER is taking AI capabilities a step further.
Beginning this fall, JAI will offer the full orchestration of intelligent features by developing agent orchestrators to handle tasks like forecasting, spend management, cash flow management, contract management, and RFx automation, into a unified, conversational, and outcome-driven experience.
“This isn’t about adding AI to procurement. It’s about transforming procurement into an intelligent system—one that learns, adapts, and gets better with every decision,” stressed Jon Lawrence, Chief Product Officer, JAGGAER.
