JD.com opens new warehouse in the UAE

JINGDONG Logistics and JINGDONG Property collaborate on the JAFZA project

JD.com, also known as JINGDONG, a technology and service enterprise with supply chain at its core, has announced the opening of its new warehouse in Dubai.

The official opening took place on August 8. The facility represents JD.com’s first asset investment in the country, made through its infrastructure investment and management platform, JINGDONG Property, and is operated by JINGDONG Logistics.

Located in Dubai’s Jebel Ali Free Zone (JAFZA), the warehouse has a floor area of over 10,000sqmn and brings JINGDONG Logistics’ total number of warehouses in the UAE to six. It adopts a digital operations model, powered by real-time inventory management, optimizing performance and traceability.

Improving space utilization

The warehouse, which is already providing storage for nearly 1 million items for a major electronics manufacturer, consistently achieves an outbound ‘in-time’ rate exceeding 99.9%. JINGDONG Logistics’ supply chain service, JoyLogistics’ solution supports a tailored approach that improves space utilization and inventory control, while helping customers to manage seasonal fluctuations and category-specific complexities more effectively.

This new warehouse is the next step of JD.com’s strategy to build its logistics business across the UAE, Saudi Arabia, and Turkey, enhancing inter-market movement and operational synergies. JINGDONG Property is actively scaling its presence in the region, including plans for a 70,000sqm smart logistics hub in Abu Dhabi in partnership with Abu Dhabi Airports Free Zone (ADAFZ).

JoyLogistics offers end-to-end logistics services, integrating international freight (sea, air, express) with last-mile delivery and bonded warehousing, supporting seamless B2B and B2C operations in the Middle East.

Digital transformation

“We are investing not just in physical infrastructure, but in the long-term digital transformation of the region’s logistics landscape, empowering cross-border trade and supply chain transformation,” commented Feng Guo, General Manager-Middle East, JD.com,

“JD.com brings nearly two decades of global supply chain experience. We are renowned for speedy, trustworthy and tech-driven solutions, with a strong track record in building smart logistics ecosystems across e-commerce, electronics, FMCG, apparel, and automotive sectors,” remarked Charlie Peng, Head of Middle East, JINGDONG Logistics.