The Ports, Customs and Free Zone Corporation (PCFC) has announced that the measures and initiatives implemented by Dubai Customs as part of its comprehensive proactive strategy have strengthened the smooth flow of trade and reinforced supply chain resilience, in line with Dubai’s economic vision and its commitment to enhancing economic security and ensuring the readiness of vital sectors amid evolving regional and geopolitical developments.
The Corporation affirmed Dubai Customs’ readiness and the preparedness of Dubai’s trade ecosystem to efficiently respond to evolving developments through an integrated framework of operational solutions and flexible procedures that ensured the uninterrupted flow of cargo, maintained market stability, and reinforced business confidence.
Integrated model
“In Dubai, rapid response has become an integral part of the government’s operating model. We continuously develop practical solutions and flexible initiatives that ensure the smooth movement of trade and strengthen supply chain resilience, reinforcing the global business community’s confidence in the efficiency and resilience of Dubai’s economic system,” asserted HE Abdulla Bin Damithan, Chairman, the Ports, Customs and Free Zone Corporation.
Turning challenges into opportunities
HE Dr. Abdulla Busenad, Director General, Dubai Customs, stated that the measures implemented by Dubai Customs over the past period reflect Dubai’s proactive, flexible approach that has enabled it to transform challenges into opportunities that support economic growth and business sustainability.
“Dubai believes in acting early and staying ahead of developments. In global trade, every hour matters when it comes to market stability and business continuity. That is why we moved from the outset, working closely with our partners and the business community to ensure the smooth flow of cargo and the sustainability of supply chains,” he noted.
Interactive workshops and private sector collaboration
HE explained that Dubai Customs had organised 12 interactive workshops and more than 98 coordination meetings and business councils under the theme ‘Crisis Response and Solutions Innovation’, with broad participation from private sector representatives, shipping and logistics companies, as well as experts and specialists in supply chains and international trade.
He also added that Dubai Customs hosted 141 companies, including major clients, private sector companies, and commercial attachés representing international consulates and trade missions from Türkiye, Germany, the United Kingdom, Indonesia, New Zealand, Australia, South Korea, China, Italy, and Egypt.
He further observed that these discussions helped address more than 83 operational challenges and development proposals, focused primarily on operational and logistical matters related to customs clearance procedures and shipping costs.
Green corridor initiative
HE stressed that the ‘Green Corridor’ launched by Dubai Customs during the early days of recent regional developments provided a practical model of rapid government response. The initiative facilitated rerouting shipments through alternative ports and channels while ensuring uninterrupted flows of goods into Dubai.
“The Green Corridor not only supported cargo movement but also strengthened business confidence and reinforced Dubai’s position as a city capable of maintaining trade continuity in a changing environment,” he stated.
Key trade facilitation measures
The measures also included extending the transit period from 30 to 90 days, facilitating the entry of shipments through the ports of Khor Fakkan and Fujairah and their overland transport under the customs guarantee system, as well as expediting entry procedures for food and pharmaceutical products.
Strengthening engagement with the business community
He also noted that Dubai Customs continued to strengthen direct communication channels with the business community through the Senior Clients Council and the Trade and Supply Chain Integration Council, with the aim of addressing operational challenges.
Workshop recommendations
The workshops concluded with a set of practical recommendations to support the development of customs procedures, accelerate responses to change, and strengthen coordination between government entities and the private sector.
