Digital platform launches with enhanced self-service capabilities
The portal enables businesses to manage their travel programmes with enhanced tools, track performance data in real-time, and handle benefit redemptions with self-service capabilities.
Corporate customers can now access contract details, monitor travel spend, and redeem Etihad for Business credits for a comprehensive suite of travel benefits.
Simple interface
“Companies can now manage everything from performance tracking to benefit redemptions through one simple interface,” stated Javier Alija, Vice President, Global Sales & Distribution, Etihad Airways.
The Etihad for Business programme rewards corporate customers for their business travel, allowing them to enhance their employees’ travel experience through a flexible credit system.
Companies can use earned credits to purchase from a suite of benefits including seat upgrades, priority services, lounge access, and ground transportation.
Transparency
Key portal features include automated performance reports, transparent tiering requirements, and streamlined contract management. The platform eliminates administrative burdens while providing companies with clear visibility into their travel programme value.
The platform offers different levels of support based on company needs. Enhanced analytics capabilities will follow shortly after launch, with additional features planned to expand the portal’s functionality over time.
Corporate customers can also access dedicated support through the platform, from online assistance to account management services, ensuring comprehensive support throughout their travel journey.
