AVIAREPS to support Etihad Cargo’s sales, customer service and market development
The Cargo GSA appointment follows the recent launch of Etihad Airways’ direct flights between Abu Dhabi and Tashkent, creating new opportunities for cargo connectivity between Uzbekistan, the UAE and Etihad Cargo’s wider global network.
With immediate effect, AVIAREPS will support Etihad Cargo’s commercial growth in Uzbekistan through dedicated cargo sales, customer service, reservations and local market development.
The new cargo appointment further strengthens AVIAREPS’ long-standing partnership with Etihad. AVIAREPS already acts as Cargo General Sales Agent for Etihad Airways in two countries and as Passenger GSA in 18 markets across Asia and Europe.
Under the new agreement, AVIAREPS will promote and sell Etihad Cargo’s air transportation services to cargo agents, freight forwarders and customers in Uzbekistan.
Operational responsibilities
As part of its operational responsibilities, AVIAREPS will act as a local point of contact for customers and cargo agents, coordinate with ground handling partners where required, support shipment-related administration, and assist with the roll-out of electronic AWB implementation in the market.
“With our local market expertise, cargo know-how and established relationships with freight forwarders and cargo agents, we look forward to supporting Etihad Cargo’s commercial growth and customer engagement in the market,” noted Frederick Overton, Global Head of Cargo, AVIAREPS.
“AVIAREPS’ local presence, cargo sales experience and strong customer relationships make them a valuable partner as we continue to grow our cargo activities and strengthen connectivity through Abu Dhabi,” added Grant Kemp, Regional General Manager, Etihad.
