Agreement spans ground handling and cargo services, with scope to extend into airport hospitality
Etihad Airways and Swissport, the world’s largest provider of aviation services by revenue, have signed a Memorandum of Understanding at Arabian Travel Market to expand their global partnership, increasing the number of airports at which Swissport serves the airline from 30 to 40.
The expanded partnership covers airports across Africa, Europe, North America, the Middle East and Asia, adding 10 new locations to the work Swissport already carries out for the airline.
Under the MoU, the two companies will work together across ground handling and cargo services, with scope to extend the relationship into airport hospitality through Swissport’s Aspire brand, which operates 110 airport lounges worldwide.
Framework
Both sides intend it as a long-term partnership, giving them a framework to add airports and services as Etihad’s network grows.
“By combining Swissport’s global expertise with Etihad’s ambitious plans, we can enhance efficiency, service quality and the guest experience across our operations, while creating a strong platform for what comes next,” stated Captain Majed Al Marzouqi, Chief Operations and Guest Officer, Etihad Airways.
“Etihad and Swissport are a natural fit. Our track record in managing complex, large aviation hubs will enable us to support Etihad effectively wherever its growth takes it,” observed Warwick Brady, President and Chief Executive Officer, Swissport.
