Services provided will include IT service management and infrastructure operations
DXC Technology, a leading Fortune 500 global technology services provider, and Carnival Cruise Line, the world’s most popular cruise line, have announced a multi-year agreement to power the cruise line’s technology infrastructure.
This partnership will support Carnival’s guest experience across its global fleet, as well as its portside and shoreside operations. DXC will deliver reliable and scalable IT services designed to enhance operational efficiency, improve employee productivity and help ensure a seamless, connected experience for millions of guests sailing annually with Carnival.
“The DXC team demonstrates exceptional technical expertise, responsiveness and a clear commitment to delivering on our long-term vision. With them as our trusted partner, we’re investing in technology that strengthens the foundation of our operations,” explained Sean Kenny, Senior Vice President and Chief Information Officer, Carnival Cruise Line.
Employee-centric delivery model
Using an employee-centric delivery model, DXC will ensure that the tools and services provided are tailored to support both Carnival’s workforce needs and consistent guest experience, a press statement noted.
Services provided will include workplace support, IT service management, infrastructure operations and security risk management – all delivered with enhanced cybersecurity, expert-level staffing, automation support and a scalable model across its operations. This approach is built to improve resilience and ensure operational consistency across the company’s global footprint.
“This collaboration with Carnival Cruise Line represents a significant milestone for DXC as we continue to expand our footprint in the hospitality and travel sectors,” said Chris Drumgoole, President, Global Infrastructure Services at DXC Technology.
