Kyndryl Bridge provides the technology foundation to deploy and govern agentic workflows
Kyndryl, a leading provider of mission-critical enterprise technology services, has introduced its Agentic Modernization services-as-software, which is built using the Kyndryl Agentic AI Framework and is scaled through Kyndryl Bridge.
Services-as-software is an emerging model for delivering services through software-driven automation, intelligence and scalable digital workflows.
Kyndryl has codified its trusted mission-critical and engineering expertise, together with capabilities from AI ecosystem partners, into pre-defined agentic workflows that help customers unlock business outcomes, de-risk and accelerate their modernization objectives, while maintaining enterprise guardrails and cost visibility throughout their AI adoption journey, according to a press statement.
Transform iteratively
“With Agentic Modernization services-as-software, customers can transform iteratively and seamlessly using proven agentic workflows designed to handle changing business priorities and built on Kyndryl’s deep mission-critical expertise and industrialized through Kyndryl Bridge, enabling faster execution and more predictable outcomes,” stated Ismail Amla, Senior Vice President, Kyndryl Consult.
“Agentic AI is reshaping how enterprises think about modernization, moving the conversation from large, episodic transformation projects to continuous, agent-orchestrated implementations guided by human expertise,” added Bill Latshaw, Research Director, Worldwide Business Consulting Services, IDC.
Since its launch in 2022, Kyndryl Bridge has become the trusted foundation for managing and modernizing mission-critical and regulated technology environments for more than 1,400 customers. Kyndryl Bridge generates more than 16mn AI insights each month and has demonstrated a reduction in IT incidents by up to 50%.
