Enhanced command centre now provides near real-time visibility across dnata’s UAE cargo operations
Dnata has evolved its existing cargo control centre into a new Cargo Integrated Command Centre (CICC) in Dubai, bringing enhanced technology, operational data and decision-making capabilities together to strengthen the performance of its cargo operations across the UAE.
Located at dnata’s Dubai International Airport (DXB) hub, the CICC provides teams with a centralised view of cargo operations across DXB and Dubai World Central-Al Maktoum International (DWC), enabling them to anticipate operational requirements, coordinate resources and respond quickly to changing conditions.
The CICC oversees an operation that handled more than one million tonnes of cargo, 189,000 flight movements and 46,000 truck movements in the 2025-26 financial year. The facility brings greater visibility across this complex operation, supporting coordination between teams, facilities and activities across both airports.
Operational activities
The centre draws on dnata’s core cargo management system, One Cargo, which reflects operational activities and transactions in real time, as well as its Appointment and Dock Management (ADM) system, which provides visibility of truck movements across both airports. It also includes data from Calogi, dnata’s cargo community platform, to help teams oversee landside activities and ancillary services, including last-mile delivery.
“The integration of our people, systems and operational data into a single operating environment gives us a stronger foundation to manage increasing complexity and support future growth,” commented Nabil Sultan Al Murr, Group Chief Executive Officer, dnata.
