Al-Munasiq 2.0 reduces goods classification time to just two seconds
The platform has achieved an 86% adoption rate, outperforming traditional classification tools. It has also attracted global interest, with 117 countries downloading the system, according to a press communication.
Powered by artificial intelligence, big data analytics, and integration with international supply chain platforms, Al-Munasiq 2.0 significantly outperforms conventional systems and marks a major leap forward in transforming customs processes.
Groundbreaking advancement
In January 2025, Dubai Customs introduced the Al-Munasiq 2.0 platform, marking a groundbreaking advancement in classifying goods under the Harmonized System (HS) Code.
Powered by advanced artificial intelligence, the platform delivers highly accurate predictions that streamline customs procedures. This next-generation service translates into faster clearance times, fewer errors, and stronger compliance across all levels.
“Our strategy aims to consolidate Dubai’s position on global competitiveness indicators and enhance its leading position in global trade, to achieve the objectives of its economic agenda,” affirmed HE Dr. Abdulla Busenad, Director General, Dubai Customs.
“The Al-Munasiq 2.0 system ensures efficiency, flexibility, and continuous learning, which are essential features of how AI is applied in the public sector,” commented Juma Al Ghaith, Advisor to the Director General and Executive Director of Artificial Intelligence, Dubai Customs.
The platform is compatible with all smart devices and is available through various app stores, in addition to a responsive web version for mobile phones, ensuring seamless access for users around the world, a press statement concluded.
